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Jobs at The Jasper Planetarium

jasper_planetarium_virtual_visit_guided_LIVEAfter a record-breaking summer, we are anticipating one of our busiest fall seasons yet in 2022!

Jasper Planetarium: WINNER of the 2019 Alto Award for tourism excellence in Alberta

As a result, starting in Spring 2022, we are seeking to hire even more folks onto our friendly award-winning team.

Looking for a meaningful job in one of the most beautiful settings on Earth AND the chance to enrich the minds of countless Rocky Mountain visitors? Maybe you would like to apply to be…

 

Tour guide

Full-time, permanent (35-40 hours/week, year-round)

Salary: $19-$22/hour* + benefits** + subsidized accommodation*** provided

Join our team of super-awesome ‘incredipeople’ in the Canadian Rockies while getting paid to stargaze and tell stories of the night sky (previous astronomical knowledge not required) based at one of the world’s leading luxury hotel chains.

Every day at The Jasper Planetarium, we take guests on a wild adventure exploring the cosmos, whether it’s an interactive ‘tour’ in our planetarium dome theatre or looking through our many telescopes – the most powerful in the North American Rockies.

Our mission is to ‘edu-tain’ Jasper visitors about the wonders of space in the world’s largest accessible Dark Sky Preserve.

Jasper Planetarium tour guides are – above all else – leaders, storytellers and ‘people persons’.

Our tour guide role has three key parts to it:

  • Leading groups of up to several dozen people through our virtual ‘tour’ inside our dome theatre
  • Showcasing amazing space phenomena via our hands-on exhibits and demos
  • Operating telescopes and interpreting the night sky outside

We are looking to hire people with the following traits:

  • Comfortable and confident with public speaking
  • Engaging and interesting to listen to
  • Able to operate equipment in various weather conditions and times of day
  • Problem solvers, troubleshooters, and life-long learners
  • Able to work holidays, weekends and night shifts
  • Physically fit and able to safely move equipment weighing up to 50 lbs (23 kg)
  • Tech-savvy (or at least ‘tech-confident’)
  • Insatiable curiosity for the cosmos!
  • Background in interpretation / tour guiding or related relevant experience in the tourism industry is an asset

We can offer you:

  • An hourly wage starting at $19/hour, with an end-of-season bonus of $1/hour worked* AND a 1-year bonus of an additional $2/hour worked* + gratuities and online review incentives
  • Medical health & wellness benefit plan (**eligible after 6 months on the job)
  • Subsidized accommodation (***limited provided accommodation available)
  • Subsidized meal plan
  • Free on-site parking
  • A friendly, close-knit, passionate team by your side

So… if you love to be in front of a crowd…
If you’re excited about learning and sharing knowledge about the universe around us…
If you want to live in one of the most beautiful places in the world…
We want to hear from you!

To apply:
Submit your resume to [email protected] with at least 2 references. In your cover letter, tell us a fun fact that you recently learned (or just researched) about space.

Those we are interested in speaking with further will hear from us via email to set up a time for an online interview.

If all goes well, it may be time for you to pack your bags and move out here to Jasper National Park!

Deadline to apply:
March 24, 2022 (we are currently interviewing)

Expected start date:
We are currently hiring for March and May 2022 starts

This job requires:
– up-to-date COVID vaccination (including booster)
– relocation to Jasper, Alberta

Company description
Since 2015, The Jasper Planetarium has become one of the most exciting and dynamic new attractions in the Canadian Rockies. We have been featured in hundreds of national and international media for our world-exclusive telescope and planetarium dome theatre experiences, and recently won a coveted ALTO Award from Travel Alberta for excellence in tourism product delivery. As we continue to grow through our relationships with partners such as Fairmont, Accor Hotels, Pursuit, and dozens of tour operators, our core vision remains the same: To empower visitors to discover the wonders of the cosmos through a team of passionate, dedicated guides in our pristine wilderness setting.

COVID-19 considerations:
Regular disinfecting of common/public area high-touch surfaces.
All guests and staff must be fully vaccinated against COVID-19

NOTE:

All staff on our team are required to be fully vaccinated against COVID-19

Only those considered for an interview (via phone or Zoom) will be contacted.

Thank you in advance for considering The Jasper Planetarium as a potential employer!

 

 

Tour guide

Part-time (year-round)

Salary: $19-$22/hour*

Join our team of super-awesome ‘incredipeople’ in the Canadian Rockies while getting paid to stargaze and tell stories of the night sky (previous astronomical knowledge not required) based at one of the world’s leading luxury hotel chains.

Every day at The Jasper Planetarium, we take guests on a wild adventure exploring the cosmos, whether it’s an interactive ‘tour’ in our planetarium dome theatre or looking through our many telescopes – the most powerful in the North American Rockies.

Our mission is to ‘edu-tain’ Jasper visitors about the wonders of space in the world’s largest accessible Dark Sky Preserve.

Jasper Planetarium tour guides are – above all else – leaders, storytellers and ‘people persons’.

Our tour guide role has three key parts to it:

  • Leading groups of up to several dozen people through our virtual ‘tour’ inside our dome theatre
  • Showcasing amazing space phenomena via our hands-on exhibits and demos
  • Operating telescopes and interpreting the night sky outside

We are looking to hire people with the following traits:

  • Comfortable and confident with public speaking
  • Engaging and interesting to listen to
  • Able to operate equipment in various weather conditions and times of day
  • Problem solvers, troubleshooters, and life-long learners
  • Able to work holidays, weekends and night shifts
  • Physically fit and able to safely move equipment weighing up to 50 lbs (23 kg)
  • Tech-savvy (or at least ‘tech-confident’)
  • Insatiable curiosity for the cosmos!
  • Background in interpretation / tour guiding or related relevant experience in the tourism industry is an asset

We can offer you:

  • An hourly wage starting at $19/hour, with an end-of-season bonus of $1/hour worked* AND a 1-year bonus of an additional $2/hour worked* + gratuities and online review incentives
  • Subsidized meal plan
  • Free on-site parking
  • A friendly, close-knit, passionate team by your side

So… if you love to be in front of a crowd…
If you’re excited about learning and sharing knowledge about the universe around us…
If you want to live in one of the most beautiful places in the world…
We want to hear from you!

To apply:
Submit your resume to [email protected] with at least 2 references. In your cover letter, tell us a fun fact that you recently learned (or just researched) about space.

Those we are interested in speaking with further will hear from us via email to set up a time for an online interview.

If all goes well, it may be time for you to pack your bags and move out here to Jasper National Park!

Deadline to apply:
March 24, 2022 (we are currently interviewing)

Expected start date:
We are currently hiring for March and May 2022 starts

This job requires:
– up-to-date COVID vaccination (including booster)
– relocation to Jasper, Alberta

Company description
Since 2015, The Jasper Planetarium has become one of the most exciting and dynamic new attractions in the Canadian Rockies. We have been featured in hundreds of national and international media for our world-exclusive telescope and planetarium dome theatre experiences, and recently won a coveted ALTO Award from Travel Alberta for excellence in tourism product delivery. As we continue to grow through our relationships with partners such as Fairmont, Accor Hotels, Pursuit, and dozens of tour operators, our core vision remains the same: To empower visitors to discover the wonders of the cosmos through a team of passionate, dedicated guides in our pristine wilderness setting.

COVID-19 considerations:
Regular disinfecting of common/public area high-touch surfaces.
All guests and staff must be fully vaccinated against COVID-19

NOTE:

All staff on our team are required to be fully vaccinated against COVID-19

Only those considered for an interview (via phone or Zoom) will be contacted.

Thank you in advance for considering The Jasper Planetarium as a potential employer!

 

 

 

Guest Services Lead

Full-time, permanent (35-40 hours/week, year-round)

Salary: $20-$23/hour* + benefits** + subsidized accommodation*** provided

Join our team of super-awesome ‘incredipeople’ in the Canadian Rockies, based at one of the world’s leading luxury hotel chains (previous astronomical knowledge not required)

Every day at The Jasper Planetarium, we take guests on a wild adventure exploring the cosmos, whether it’s an interactive ‘tour’ in our planetarium dome theatre or looking through our many telescopes – the most powerful in the North American Rockies.

Our mission is to ‘edu-tain’ Jasper visitors about the wonders of space in the world’s largest accessible Dark Sky Preserve.

Jasper Planetarium tour guides are – above all else – leaders, storytellers and ‘people persons’.

Our Guest Services Lead is a key position that’s critical to our success! We are looking for this kind of person to fill this super-important role:

Experience:

  • at least 2 years guest services experience
  • at least 1 year in a leadership role (in guest services or related)
  • knowledge of the tourism industry an asset

Duties:

  • responsible for excellent customer service and retail duties 5-days a week
  • promote a company culture that encourages top performance and high morale
  • serves as the primary point of contact with tech-support and build team staff with out booking system FareHarbor
  • answers emails and passes on some emails to other staff to address
  • interacts with Concierge, tourism partners, etc..
  • responsible for running gift kiosk, maintaining inventory
  • serves as the supervisor for all guest services staff
  • training guest services staff

We are looking for a Guest Services Lead with the following traits:

  • honest
  • team-player
  • emotionally-mature
  • empathy-driven
  • a customer service role-model for other staff
  • positive attitude…enthusiastic!
  • the kind of person people want to interact with
  • solution-oriented

We can offer you:

  • An hourly wage starting at $20/hour, with an end-of-season bonus of $1/hour worked* AND a 1-year bonus of an additional $2/hour worked* + gratuities and online review incentives
  • Medical health & wellness benefit plan (**eligible after 6 months on the job)
  • Subsidized accommodation*** (views of the actual accommodation that comes with this position: https://jasperplanetarium.com/jobs/staffaccommodations/ )
  • Subsidized meal plan
  • Free on-site parking
  • A friendly, close-knit, passionate team by your side – We are fun folk!

To apply:
Submit your resume to [email protected] with at least 2 references. In your cover letter, tell us a fun fact that you recently learned (or just researched) about space.

Those we are interested in speaking with further will hear from us via email to set up a time for an online interview.

If all goes well, it may be time for you to pack your bags and move out here to Jasper National Park!

Deadline to apply:
March 24, 2022 (we are currently interviewing)

Expected start date:
We are currently hiring for March and May 2022 starts

This job requires:
– up-to-date COVID vaccination (including booster)
– relocation to Jasper, Alberta

Company description
Since 2015, The Jasper Planetarium has become one of the most exciting and dynamic new attractions in the Canadian Rockies. We have been featured in hundreds of national and international media for our world-exclusive telescope and planetarium dome theatre experiences, and recently won a coveted ALTO Award from Travel Alberta for excellence in tourism product delivery. As we continue to grow through our relationships with partners such as Fairmont, Accor Hotels, Pursuit, and dozens of tour operators, our core vision remains the same: To empower visitors to discover the wonders of the cosmos through a team of passionate, dedicated guides in our pristine wilderness setting.

COVID-19 considerations:
Regular disinfecting of common/public area high-touch surfaces.
Staff must be fully vaccinated against COVID-19

NOTE:

All staff on our team are required to be fully vaccinated against COVID-19

Only those considered for an interview (via phone or Zoom) will be contacted.

Thank you in advance for considering The Jasper Planetarium as a potential employer!

 

 

Guest Services Agent

Full-time, permanent (35-40 hours/week, year-round)

Salary: $18-$20/hour* + benefits** + subsidized accommodation*** provided

Every day at The Jasper Planetarium, we take guests on a wild adventure exploring the cosmos, whether it’s an interactive ‘tour’ in our planetarium dome theatre or looking through our many telescopes – the most powerful in the North American Rockies.

Our mission is to ‘edu-tain’ Jasper visitors about the wonders of space in the world’s largest accessible Dark Sky Preserve.

…Are you curious about the cosmos?
…Do you want to be part of a fun, encouraging, and collaborative work culture with an enthusiastic group of wilderness space explorers?
…Are you creative, innovative and love problem solving?
…Do you enjoy sharing your innovative ideas and working towards shared goals as a valued member of the team?
…Do you want the opportunity to shape the direction of an innovative, growing small business with a big heart?

Maybe you’re just the person to join our growing team of passionate explorers in the Canadian Rockies!

Your job will be to provide out-of-this-world guest experiences through ongoing support in the delivery of truly awesome planetarium and telescope tours at the retail desk of our Fairmont Jasper Park Lodge location.

Here’s what we need from you in this position:

  • Deliver exceptional customer service with a warm and welcoming presence (you represent the Jasper Planetarium at our retail desk)
  • Provide compelling tour recommendations that suit guests’ interests and needs
  • Respond to guest inquiries, compliments, and complaints with professionalism in a service-driven, solution-oriented manner
  • Process tour/merchandise sales/bookings with accuracy
  • Welcome, check-in, and provide pertinent information to guests upon arrival
  • Anticipate challenges/opportunities and develop creative solutions/strategies
  • Help identify potential areas for growth and contribute unique ideas to improve efficiencies, business practices, and guest experience
  • Contribute to a fun, caring, collaborative, and supportive work culture
  • Ensure equipment is in good working order, supplies and inventory are adequately stocked and communicate deficiencies promptly
  • Adhere to standard operative procedures and company rules at all times
  • Other duties and projects as assigned when required
  • Afternoon/evening hours

We are looking to hire people with the following traits:

  • Enthusiastic, positive, team player that genuinely cares about making a difference
  • Loves learning, naturally curious, and passionate about sharing knowledge with others
  • Consistently takes initiative
  • Empathetic, considerate, and strong active-listener
  • Proactive, solution oriented self-starter
  • “Out of the box” thinker that enjoys contributing innovative ideas
  • Detail oriented
  • Excellent written and verbal communication skills
  • Proficient in responding to guest inquiries with professionalism
  • Works well independently and as part of a team
  • Loves space puns
  • Sales experience an asset

We can offer you:

  • An hourly wage starting at $18/hour, with an end-of-season bonus of $1/hour worked* AND a 1-year bonus of an additional $1/hour worked* + gratuities and online review incentives
  • Medical health & wellness benefit plan (**eligible after 6 months on the job)
  • Subsidized accommodation (***limited provided accommodation available)
  • Subsidized meal plan
  • Free on-site parking
  • A friendly, close-knit, passionate team by your side – We are fun to work with!

To apply:
Submit your resume to [email protected] with at least 2 references. In your cover letter, tell us a fun fact that you recently learned (or just researched) about space.

Those we are interested in speaking with further will hear from us via email to set up a time for an online interview.

If all goes well, it may be time for you to pack your bags and move out here to Jasper National Park!

Deadline to apply:
March 24, 2022 (we are currently interviewing)

Expected start date:
We are currently hiring for March and May 2022 starts

This job requires:
– up-to-date COVID vaccination (including booster)
– relocation to Jasper, Alberta

Company description
Since 2015, The Jasper Planetarium has become one of the most exciting and dynamic new attractions in the Canadian Rockies. We have been featured in hundreds of national and international media for our world-exclusive telescope and planetarium dome theatre experiences, and recently won a coveted ALTO Award from Travel Alberta for excellence in tourism product delivery. As we continue to grow through our relationships with partners such as Fairmont, Accor Hotels, Pursuit, and dozens of tour operators, our core vision remains the same: To empower visitors to discover the wonders of the cosmos through a team of passionate, dedicated guides in our pristine wilderness setting.

COVID-19 considerations:
– Regular disinfecting of common/public area high-touch surfaces.
– All staff required to be fully vaccinated

NOTE:
– All staff on our team are required to be fully vaccinated against COVID-19
– Only those considered for an interview (via phone or Zoom) will be contacted.
– Thank you in advance for considering The Jasper Planetarium as a potential employer!

 

 

Guest Services Agent

Part-time ( year-round)

Salary: $18-$20/hour*

Every day at The Jasper Planetarium, we take guests on a wild adventure exploring the cosmos, whether it’s an interactive ‘tour’ in our planetarium dome theatre or looking through our many telescopes – the most powerful in the North American Rockies.

Our mission is to ‘edu-tain’ Jasper visitors about the wonders of space in the world’s largest accessible Dark Sky Preserve.

…Are you curious about the cosmos?
…Do you want to be part of a fun, encouraging, and collaborative work culture with an enthusiastic group of wilderness space explorers?
…Are you creative, innovative and love problem solving?
…Do you enjoy sharing your innovative ideas and working towards shared goals as a valued member of the team?
…Do you want the opportunity to shape the direction of an innovative, growing small business with a big heart?

Maybe you’re just the person to join our growing team of passionate explorers in the Canadian Rockies!

Your job will be to provide out-of-this-world guest experiences through ongoing support in the delivery of truly awesome planetarium and telescope tours at the retail desk of our Fairmont Jasper Park Lodge location.

Here’s what we need from you in this position:

  • Deliver exceptional customer service with a warm and welcoming presence (you represent the Jasper Planetarium at our retail desk)
  • Provide compelling tour recommendations that suit guests’ interests and needs
  • Respond to guest inquiries, compliments, and complaints with professionalism in a service-driven, solution-oriented manner
  • Process tour/merchandise sales/bookings with accuracy
  • Welcome, check-in, and provide pertinent information to guests upon arrival
  • Anticipate challenges/opportunities and develop creative solutions/strategies
  • Help identify potential areas for growth and contribute unique ideas to improve efficiencies, business practices, and guest experience
  • Contribute to a fun, caring, collaborative, and supportive work culture
  • Ensure equipment is in good working order, supplies and inventory are adequately stocked and communicate deficiencies promptly
  • Adhere to standard operative procedures and company rules at all times
  • Other duties and projects as assigned when required
  • Afternoon/evening hours

We are looking to hire people with the following traits:

  • Enthusiastic, positive, team player that genuinely cares about making a difference
  • Loves learning, naturally curious, and passionate about sharing knowledge with others
  • Consistently takes initiative
  • Empathetic, considerate, and strong active-listener
  • Proactive, solution oriented self-starter
  • “Out of the box” thinker that enjoys contributing innovative ideas
  • Detail oriented
  • Excellent written and verbal communication skills
  • Proficient in responding to guest inquiries with professionalism
  • Works well independently and as part of a team
  • Loves space puns
  • Sales experience an asset

We can offer you:

  • An hourly wage starting at $18/hour, with an end-of-season bonus of $1/hour worked* AND a 1-year bonus of an additional $1/hour worked* + gratuities and online review incentives
  • Subsidized meal plan
  • Free on-site parking
  • A friendly, close-knit, passionate team by your side – We are fun to work with!

To apply:
Submit your resume to [email protected] with at least 2 references. In your cover letter, tell us a fun fact that you recently learned (or just researched) about space.

Those we are interested in speaking with further will hear from us via email to set up a time for an online interview.

If all goes well, it may be time for you to pack your bags and move out here to Jasper National Park!

Deadline to apply:
March 24, 2022 (we are currently interviewing)

Expected start date:
We are currently hiring for March and May 2022 starts

This job requires:
– up-to-date COVID vaccination (including booster)
– relocation to Jasper, Alberta

Company description
Since 2015, The Jasper Planetarium has become one of the most exciting and dynamic new attractions in the Canadian Rockies. We have been featured in hundreds of national and international media for our world-exclusive telescope and planetarium dome theatre experiences, and recently won a coveted ALTO Award from Travel Alberta for excellence in tourism product delivery. As we continue to grow through our relationships with partners such as Fairmont, Accor Hotels, Pursuit, and dozens of tour operators, our core vision remains the same: To empower visitors to discover the wonders of the cosmos through a team of passionate, dedicated guides in our pristine wilderness setting.

COVID-19 considerations:
– Regular disinfecting of common/public area high-touch surfaces.
– All staff required to be fully vaccinated

NOTE:
– All staff on our team are required to be fully vaccinated against COVID-19
– Only those considered for an interview (via phone or Zoom) will be contacted.
– Thank you in advance for considering The Jasper Planetarium as a potential employer!