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Jobs at The Jasper Planetarium

jasper_planetarium_virtual_visit_guided_LIVEGuest Services Agent

Full-time (year-round, afternoons/evenings)

Salary: $20/hour**

Every day at The Jasper Planetarium, we take guests on a wild adventure exploring the cosmos, whether it’s an interactive ‘tour’ in our planetarium dome theatre or looking through our many telescopes – the most powerful in the Rockies.

Our mission is to ‘edu-tain’ Jasper visitors about the wonders of space in the world’s largest accessible Dark Sky Preserve.

Here’s what we need from you in this position:

  • Welcome, check-in, and provide pertinent information to guests upon arrival
  • Respond to guest inquiries, compliments, and complaints with professionalism
  • Process tour booking and merchandise sales with accuracy
  • Ensure equipment is in good working order, supplies and inventory are adequately stocked
  • Anticipate challenges/opportunities and develop creative solutions/strategies
  • Contribute to a fun, caring, collaborative, and supportive work culture
  • Other duties and projects as assigned, when required

We are looking to hire people with the following traits:

  • Empathetic, considerate, and strong active-listener: A good representative of our brand
  • Enthusiastic, positive, proactive, solution oriented initiative-taking team-player
  • Works well independently and as part of a team
  • Genuinely cares about making a difference
  • Loves space puns
  • Sales experience an asset
  • Detail oriented

We can offer you:

  • A friendly, close-knit, passionate team by your side – We are fun to work with!
  • After a training period at $16/hr***, an hourly wage starting at $18/hour**, with a retroactive end-of-season bonus of $1/hour worked** AND a retroactive 1-year bonus of an additional $1/hour worked** + gratuities and online review incentives
  • Medical health & wellness benefit plan (**eligible after 6 months on the job)
  • Subsidized accommodation (in new / beautifully renovated houses) View our accommodations here
  • Free on-site parking
  • Subsidized meal plan

To apply:

Submit your resume to [email protected] with at least 2 references. In your cover letter, tell us a fun fact that you recently learned (or just researched) about space and why you would like to join our team.

Deadline to apply:
Sept 10, 2022 (we are currently interviewing)

Expected start date:
We are currently hiring for Sept 2022 start dates

Company description
Since 2015, The Jasper Planetarium has become one of the most exciting and dynamic new attractions in the Canadian Rockies. We have been featured in hundreds of national and international media for our world-exclusive telescope and planetarium dome theatre experiences, and in 2019 won a coveted ALTO Award from Travel Alberta for excellence in tourism product delivery. We also have won several “Travelers Choice” Tripadvisor awards, most recently for 2022. As we continue to grow through our relationships with partners such as Fairmont, Accor Hotels, Pursuit, and dozens of tour operators, our core vision remains the same: To empower visitors to discover the wonders of the cosmos through a team of passionate, dedicated guides in our pristine wilderness setting.

NOTE:
– Only those applicants considered for an interview will be contacted
– *** training period will be a maximum of x2 weeks (after this time, the employee will be evaluated to establish if they have “made the cut”)
– Thank you in advance for considering The Jasper Planetarium as a potential employer!

 

Tour guide

Part-time (year-round)

Salary: $22/hour**

Join our team of super-awesome ‘incredipeople’ in the Canadian Rockies while getting paid to stargaze and tell stories of the night sky (previous astronomical knowledge not required) based at one of the world’s leading luxury hotel chains.

Every day at The Jasper Planetarium, we take guests on a wild adventure exploring the cosmos, whether it’s an interactive ‘tour’ in our planetarium dome theatre or looking through our many telescopes – the most powerful in the North American Rockies.

Our mission is to ‘edu-tain’ Jasper visitors about the wonders of space in the world’s largest accessible Dark Sky Preserve.

Jasper Planetarium tour guides are – above all else – leaders, storytellers and ‘people persons’.

Our tour guide role has three key parts to it:

  • Leading groups of up to several dozen people through our virtual ‘tour’ inside our dome theatre
  • Showcasing amazing space phenomena via our hands-on exhibits and demos
  • Operating telescopes and interpreting the night sky outside

We are looking to hire people with the following traits:

  • Comfortable and confident with public speaking
  • Engaging and interesting to listen to
  • Able to operate equipment in various weather conditions and times of day
  • Problem solvers, troubleshooters, and life-long learners
  • Able to work holidays, weekends and night shifts
  • Tech-savvy (or at least ‘tech-confident’)
  • Some manual labour required (moving/cleaning/lifting gear/premises/equipment)
  • Insatiable curiosity for the cosmos!
  • Background in tour guiding or related experience an asset

We can offer you:

  • After a training period at $16/hr, an hourly wage starting at $19/hour**, with a retroactive end-of-season bonus of $1/hour worked** AND a retroactive 1-year bonus of an additional $2/hour worked** + gratuities and online review incentives
  • A friendly, close-knit, passionate team by your side
  • Accommodation (limited) available for part-time staff View our accommodations here
  • Subsidized meal plan
  • Free on-site parking

To apply:

Submit your resume to [email protected] with at least 2 references. In your cover letter, tell us a fun fact that you recently learned (or just researched) about space and why you would like to join our team.

Deadline to apply:
Sept 10, 2022 (we are currently interviewing)

Expected start date:
We are currently hiring for Sept 2022 start dates

Company description
Since 2015, The Jasper Planetarium has become one of the most exciting and dynamic new attractions in the Canadian Rockies. We have been featured in hundreds of national and international media for our world-exclusive telescope and planetarium dome theatre experiences, and in 2019 won a coveted ALTO Award from Travel Alberta for excellence in tourism product delivery. We also have won several “Travelers Choice” Tripadvisor awards, most recently for 2022. As we continue to grow through our relationships with partners such as Fairmont, Accor Hotels, Pursuit, and dozens of tour operators, our core vision remains the same: To empower visitors to discover the wonders of the cosmos through a team of passionate, dedicated guides in our pristine wilderness setting.

NOTE:
– Only those applicants considered for an interview will be contacted
– *** training period will be a maximum of x2 weeks (after this time, the employee will be evaluated to establish if they have “made the cut”)
– Thank you in advance for considering The Jasper Planetarium as a potential employer!