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JOBS AT THE JASPER PLANETARIUM

jasper_planetarium_virtual_visit_guided_LIVEAfter a record-breaking summer, we are anticipating one of our busiest fall seasons yet in 2021!

As a result, starting in winter 2021, we are seeking to hire even more folks onto our friendly award-winning team of solution-oriented incredipeople.

Looking for a meaningful job in one of the most beautiful settings on Earth AND the chance to enrich the minds of countless Rocky Mountain visitors? Maybe you would like to apply to be…

 

Tour Guide

PAY: $17.75-$19 an hour*

HOURS: Full-time, evenings (5 days a week, including Fridays and Saturdays)

POSITION SUMMARY
Join our growing team of passionate explorers in the Canadian Rockies! Your job will be to provide “out-of-this-world” interpretive experiences through delivery of our award-winning telescope tours AND world-exclusive planetarium dome theatre experiences, based out of our Fairmont Jasper Park Lodge location.

**CURRENTLY HIRING FOR OUR WINTER 2021/2022 SEASON **
***staff accommodation available – subsidized staff meal-plan included***

POSITION DESCRIPTION
– Afternoon/evening hours
– Deliver incredible service to guests at all times
– Learn about and constantly stay up-to-date on objects visible in the night sky (guides and training provided)
– Learn about and put into practice operations of our telescopes (training provided)
– Set-up telescopes and use them to show guests objects in the night sky (training provided)
– Describe to guests objects in the sky seen through telescopes (stars, planets, galaxies, etc..) and via the unaided eye (constellations, etc..)
– Showcase and empower guests to interact with hands-on aspects of our nightly tours, such as our ‘yes-you-can-touch-it’ meteorite collection and ‘make an aurora’ display
– Learn about and put into practice operations of our planetarium experience (training provided)
– Delivery of planetarium experiences in our 40-seat dome theatre (training provided)
– Describe to guests objects visible in the night sky and via virtual ‘trips’ into space
– Answer guest questions and showcase interactive (‘audience-participation’) parts of our dome tours
– Follow and maintain standard operating procedures for all business operations
– Report notable guest challenges or situations to management in a timely fashion
– Anticipate challenges and opportunities and suggest solutions for them
– Respond to concerns (and compliments) from guests in a professional, service-driven fashion
– Some retail work (must be able to help make sales, supplementing our retail staff)
– Other duties and projects as assigned when required
– Adhere to company rules and procedures at all times
– *base salary of $17-$19/hr + end-of season bonus of $1/hr, paid after the completion of our season ending October 30, 2021
– *pre-bonus salary level dependant on satisfactory completion of training

SKILLS & ABILITIES
Confident speaking and interacting with groups
Can ‘work the crowd’ – You are a ‘people person’!
Interpretive/tour guide experience an asset (but not required)
Able to quickly learn and accurately disseminate information in creative, engaging ways
Superior time-management skills, able to start and finish tours on-time
Can quickly learn and use technology (telescope controls, Windows 10 based software, etc..- training provided)
Can quickly learn and use technology (TV-remote-style planetarium controls, lighting, A/V – training provided)
You genuinely care about making a difference and your actions reflect that consistently
Positive, cooperative, ‘team player’; a proactive, solution-oriented individual
Ability to adapt to changing work conditions
No astronomical knowledge required (we are interested in your presenting abilities!)

WORK CONDITIONS
Fast paced environment – must be able to work under pressure and multitask
Comfortable working in low-light conditions (operating illuminated planetarium experience controls and audio controls in darkened theatre)
Comfortable working outdoors (and prepared for Rocky Mountain weather)
Must be able to work evenings & weekends
Physically fit, able to lift up to 50lbs

BENEFITS WE OFFER
– Subsidized accommodation available
– Subsidized meal-plan
– Competitive salary
– Free on-site parking
– Close-knit staff group – we are fun to work with!
– The chance to help deliver an inspiring, unique and growing tourist experience while working in one of North America’s most beautiful settings

ABOUT THE JASPER PLANETARIUM
Since 2015, The Jasper Planetarium has become one of the most exciting and dynamic new attractions in the Canadian Rockies. We have been featured in hundreds of national and international media for our world-exclusive telescope and planetarium dome theatre experiences, and recently won a coveted ALTO Award from Travel Alberta for excellence in tourism product delivery. As we continue to grow through our relationships with partners such as Fairmont, Accor Hotels, Pursuit, and dozens of tour operators, our core vision remains the same: To empower visitors to discover the wonders of the cosmos through a team of passionate, dedicated guides in a pristine wilderness setting.

DEADLINE TO APPLY
December 12, 2021

APPLY NOW

Send resume and cover-letter describing why you would be an awesome addition to our team of wilderness space explorers, to: [email protected]

NOTE:

All staff on our team are required to be fully vaccinated against COVID-19

Only those considered for an interview (via phone or Zoom) will be contacted. Thank you in advance for considering The Jasper Planetarium as a potential employer!

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